Orders and delivery
Use Order Tracking for shipment status. For a change or a problem, include your order reference in the message.
Whether it's a question about a build, a warranty claim, or just a recommendation for your next upgrade — reach out and we'll get back to you.
Use Order Tracking for shipment status. For a change or a problem, include your order reference in the message.
Include the model, a description of the problem and your invoice reference if available. Never send passwords or card details.
Choose “Return / cancellation”, include the order reference and explain the reason. Staff will guide you through the next steps; submitting a message does not automatically cancel an order.
Tell us what you need. The more detail, the faster we can help.